Well-maintained equipment will work better for longer, and Asteral is committed to ensuring that assets can be operated effectively for as long as possible whilst minimising whole-life costs.
Asteral is the leading vendor-independent provider of managed maintenance and managed equipment services to the NHS with over 13 years of experience in delivering maintenance services to NHS and private hospital customers. Asteral is one of the UK’s largest buyers of medical equipment and maintenance, and utilises its commercial influence to purchase maintenance differently – driving both service excellence and cost savings for its customers. We have established relationships with all original equipment manufacturers and independent service organisations, which with complementary in-house engineering capabilities – provides customers with unparalleled service resilience and flexibility.
Our customers have the assurance of optimum performance across their equipment portfolio, together with complete transparency in selecting the engineering supplier and cover level that best suits their clinical and financial needs.
What Asteral provides
By selecting Asteral as your strategic partner for the provision of managed maintenance services you will benefit from seven-day services provided 8am-8pm Monday to Friday, and 9am-5pm Saturday & Sunday (excluding public holidays) as standard; one contact number for all service requests via the UK-based Asteral Service Centre; a single contract with one set of terms and conditions; as well as a dedicated service manager and detailed quarterly service performance reports.
Asteral’s cross-modality and OEM-trained in-house engineering team are supported by N3 accreditation for remote diagnostics, a global spare parts supply chain, and a 24/7 spare parts logistics service including UK warehouses and a UK distribution network. Our Services are solely designed to reduce response and rectification times and maximise equipment uptime. For contract by contract maintenance services outside of a managed service, our UK subsidiary, Medical Equipment Solutions & Applications (MESA) will be able to fulfil your requirements.
MESA is the leading pan-European independent multi-vendor service provider of Radiology maintenance, parts and solutions. MESA provides ISO 13485-certified high-quality equipment maintenance delivered by qualified engineers who are cross-trained to service all major equipment brands across diagnostic imaging modalities including CT, MR, nuclear medicine, x-ray, fluoroscopy and ultrasound.
Whether directly via MESA or through its managed maintenance service, Asteral delivers clinical efficiencies and improved system performance delivering the quickest response, fastest repair and best value for its Asteral Select and Asteral Protect customers.